New Home Service & Warranty
| Service & Warranty Program
At Sterling Homes Calgary, we are committed to providing exceptional service and comprehensive warranty coverage for your new home. As trusted home builders in Calgary, we understand the importance of peace of mind when it comes to your investment. Our warranty program ensures that your home is protected, while our dedicated service team is here to support you every step of the way. Discover the benefits of our warranty and service and why Sterling Homes is the best choice for your new home in Calgary.
Warranty Inquiries
Customers who purchased a Sterling home can find the details of Mandatory Warranty Coverage in your purchase agreement, and they are also available through the Alberta New Home Warranty Program at www.anhwp.com through your Homeowner Portal.
For current homeowners, please submit any inquiries through the warranty portal.
| Meet Our Service Team
Our dedicated Service and Warranty Team is here to provide exceptional care and assurance that your new home meets the highest standards.
| Office Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- Closed
- Closed
Annette Mort
Warranty Supervisor
Esther Tolentino
Warranty Administrator
Bronya Roulson
Warranty Clerk
Aly Derwent
Warranty Communications Lead
Kairyn Belisle
Customer Relations Coordinator
Toni Topilka
Customer Relations Coordinator
Adam Pocock
Customer Relations Coordinator
Deborah Curran
Warranty Representative
Brendan McElroy
Warranty Technician Lead
Nick Mintchev
Warranty Technician
Parminderjit Tak
Warranty Technician
Rick Pearce
Warranty Technician
Endrit Sinjari
Warranty Technician
Jakub Popadinec
Warranty Technician
Chris Underhill
Warranty Technician
Andrew Dickson
Warranty Technician
Monthly Home Maintenance
Performing monthly routing maintenance keeps your home safe, comfortable and attractive. Many Homeowners underestimate the importance for regular home maintenance but neglecting it can lead to bigger issues down the line. By performing a monthly check-up, you can identify and address any potential issues before they become a major concern. This in turn can help you:
- Saves Money
- Increases Safety
- Improves Efficiency
- Protects Your Investment
| GFI Outlets & Troubleshooting
A common query we receive is “How do I reset my GFI plug?” Ground Fault Interrupter (GFI) outlets are essential safety devices designed to protect you from electrical shock by quickly cutting off power when they detect an imbalance in the electrical current. These outlets are commonly used in areas with greater risk of electrical hazards, such as kitchens, bathrooms, and outdoor spaces.
| Key Takeaways
| Maintaining Furnace & HRV Systems
Furnace and HRV systems are essential for your home’s climate control and air quality. The furnace keeps your home warm during the colder months, while the HRV system helps ventilate your home, exchanging stale indoor air with fresh outdoor air. Regular maintenance of both systems is crucial for optimal performance, energy efficiency, and air quality.
| Key Takeaways
| Smoke Detector 101
Are you wondering about smoke and carbon monoxide detectors in your home? We’ve gathered the answers to some of the most frequently asked questions to help you understand how these crucial devices work and how to maintain them for your family’s safety.
