Service & Warranty
| Service & Warranty Program
Sterling Homes have been one of Calgary’s top home builders for over 70 years, thanks to our commitment to quality and service for our valued customers. Our goal is to provide you with an exceptional and supported home experience, where your house is more than just a home, but a place you’re proud to build your life. We couldn’t have done this without the support of our Trade Partners and of course, you, our valued customer.
Warranty Inquiries
Customers who purchased a Sterling home can find the details of Mandatory Warranty Coverage in your purchase agreement, and they are also available through the Alberta New Home Warranty Program at www.anhwp.com through your Homeowner Portal.
Current homeowners, please submit this form for any service and warranty inquiry.
| Meet Our Service Team
Our dedicated Service and Warranty Team is here to provide exceptional care and assurance that your new home meets the highest standards.
| Office Hours
- Monday
- Tuesday
- Wednesday
- Thursday
- Friday
- Saturday
- Sunday
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- 8:00am - 4:30pm
- Closed
- Closed
Annette Mort
Warranty Supervisor
Esther Tolentino
Administrative Assistant
Jaspreet Gill
Warranty Representative
Kairyn Belisle
Warranty Representative
Deborah Curran
Warranty Representative
Shawn Krystowsky
Warranty Technical Lead
Nick Mintchev
Warranty Technician
Parminderjit Tak
Warranty Technician
Rick Pearce
Warranty Technician
Endrit Sinjari
Warranty Technician
Brendan McElroy
Warranty Technician
Monthly Home Maintenance
Performing monthly routing maintenance keeps your home safe, comfortable and attractive. Many Homeowners underestimate the importance for regular home maintenance but neglecting it can lead to bigger issues down the line. By performing a monthly check-up, you can identify and address any potential issues before they become a major concern. This in turn can help you:
- Saves Money
- Increases Safety
- Improves Efficiency
- Protects Your Investment
| GFI Outlets & Troubleshooting
A common query we receive is “How do I reset my GFI plug?” Ground Fault Interrupter (GFI) outlets are essential safety devices designed to protect you from electrical shock by quickly cutting off power when they detect an imbalance in the electrical current. These outlets are commonly used in areas with greater risk of electrical hazards, such as kitchens, bathrooms, and outdoor spaces.
| Key Takeaways
| Maintaining Furnace & HRV Systems
Furnace and HRV systems are essential for your home’s climate control and air quality. The furnace keeps your home warm during the colder months, while the HRV system helps ventilate your home, exchanging stale indoor air with fresh outdoor air. Regular maintenance of both systems is crucial for optimal performance, energy efficiency, and air quality.
| Key Takeaways
| Smoke Detector 101
Are you wondering about smoke and carbon monoxide detectors in your home? We’ve gathered the answers to some of the most frequently asked questions to help you understand how these crucial devices work and how to maintain them for your family’s safety.
